Question 1

What are research peptides?

Accepted Answer

Research peptides are short chains of amino acids synthesized for scientific investigation. They are used in laboratory settings to study biological processes, cellular signaling, and potential therapeutic mechanisms.

Question 2

Who can purchase from CUE?

Accepted Answer

Our products are available to qualified researchers, academic institutions, and licensed research facilities. All purchases require verification of research credentials and intended use.

Question 3

What purity standards do you maintain?

Accepted Answer

All CUE peptides are synthesized to >99% purity, verified through HPLC and mass spectrometry analysis. Each order includes a detailed Certificate of Analysis (CoA).

Question 4

How are peptides shipped?

Accepted Answer

Peptides are shipped lyophilized (freeze-dried) in sealed, light-protected vials with temperature-controlled packaging. We ship globally from our five hub locations for minimal transit times.

Question 5

Do you ship internationally?

Accepted Answer

Yes. We maintain operations in Orange County, New York, London, Paris, and Palo Alto to provide fast, compliant shipping to researchers worldwide. Import regulations vary by country.

Question 6

Are these products for human consumption?

Accepted Answer

No. All CUE products are strictly for research use only. They are not intended to diagnose, treat, cure, or prevent any disease and are not approved for human consumption.

Question 7

How do I place an order?

Accepted Answer

Contact our team through the Request Access form. After credential verification, you'll receive access to our ordering system with secure payment and shipment tracking.

Question 8

What is your return policy?

Accepted Answer

Due to the nature of research materials, we cannot accept returns on opened products. Unopened, sealed products may be returned within 14 days of delivery for a full refund.

Frequently Asked Questions